Water Fed Pole system (WFP)

There are some rumors and negativity of the water fed pole system being used to clean windows, and although it is more widely accepted now we do still get the odd ‘do you not offer the traditional method?’

We understand as a nation we are resistant to change, and traditionally your window cleaner would arrive with a ladder, bucket and shammy. However from the start Big Sam The Window Man have only ever offered Water fed pole (WFP) cleaning and can 100% reassure you that this method is as good as, if not better than traditional cleaning.

First and foremost, the main reason all our operations use long poles is because we like to keep our feet firmly on the ground! Not only is it very difficult and expensive to get insurance for working from heights, the health and safety and risk assessing behind it is ludicrously complicated.

Sam also isn’t a big fan of heights!

Water fed pole cleaning (if done correctly) provides a safe, cost effective, streak free clean to your windows, soffits, fascia's and weatherboarding.

The water we use is filtered to below 10 parts per million meaning any impurities are removed effectively making it purer than rainwater.

‘Why do my windows get streaky and dirty after a heavy rainfall?’

we hear you asking.

The dirt residue left behind after rain or a storm isn’t from the pure rainwater, but from contamination it gathers on its travels through the atmosphere (dust, pollution and chemicals mainly) before it hits your windows. This could be from around the window, the building above, wind blowing dust particles or anything of this description.

We operate with tanks of up to 750 litres in the back of our vans, so no water is ever used twice on any window. The brush heads we use are specifically chosen from a variety of suppliers and have been tested by all our team for the best effectiveness to ensure scrubbing is only ever needed for stubborn dirt such as bird mess or grimy edges.

WFP is also better for the environment. Because we use filtered water this means there is no need to add in any chemicals which may leave behind residue or contaminate local water sources around your home.

This is also the reason why it is important to leave the windows wet, no drying required, resulting in only the water evaporating from the glass and no chance of any residue being left behind.

If you have had a bad experience of the WFP system, this is often due to water filtration not being the correct level and operators not being aware of the importance of correct filtration, here at Big Sam The Window Man, we test our levels weekly using a TDS (Total Dissolved Solids) meter, adjusting our filtering system as necessary. Each member of the team is trained on how the water should be filtered, stored and tested.

We believe there is still a place for traditional cleaning within the industry with some older and more delicate windows this maybe the best route. Likewise if you are limited on vehicle access to the property, however we will always advise on quoting if this is the case.

We know the age-old debate of WFP vs Traditional will continue for years to come among cleaners as well as customers, hopefully we have at least given you some knowledge and understanding now so you can be fully informed to how it works and why we opt for this method!

If you require any further information then please do not hesitate to ask one of our team and they will be able to share there knowledge - although word of warning approach with caution! as they may start boring you with the science of it all!