A Decade of Dedication

For those of you who follow us on Facebook and Instagram, you will have seen that at the end of August we celebrated 10 years in business, and for those of you that do not, then be sure to head over, pop us a like or follow for more regular updates on our services.

It is really hard to believe how quickly the time has flown, over the last 10 years and how much has changed along the way.

When I first purchased my own window cleaning van in 2015, I had a simple vision: to build a Window cleaning round which was professional and reliable, organised and offered the best cleans.

Today, I'm proud to say we’ve done just that and so much more!

Humble Beginnings

Every business has its origin story. Ours started with a spark of passion, a handful of loyal customers, and a determination to do things differently to your regular window cleaner.

I didn’t have a big budget or a fancy office.

What I did have was commitment to create a better work-life balance for me and my family, experience in window cleaning, supportive family and friends, and a belief that if I focused and worked hard I could offer a top quality service like no other in the area.

For those of you that know me - I also had the gift of the gab and a friendly smiley face to entice and welcome new customers too.

Growth, Challenges, and Lessons

We have definitely had our fair share of challenges along the way and the journey hasn’t always been smooth. We’ve faced van and equipment break downs, operator injury and illnesses, recessions, and even a global pandemic. But every challenge taught us something valuable:

People matter most: Customers, Our team, and community have been the heartbeat of our success.

Never stop learning: Staying curious and open to growth has kept us focused and to the high standards we deliver.

Cheapest isn't always Best: We pride ourselves on providing the best service, from receiving your quote, to booking in and completing the clean. We may not be the budget cleaner some seek but we will not lower our prices or standards.

Tales of a window cleaner

As you can imagine, like any career or business, there is always the stressful and challenging times but there is also the smiles, laughs and stories along the way.

(I feel this part deserves its own BLOG at a later date, because anyone who has had a beer with me knows I have a story or two to share!)

Some of the behind the scenes funnies which bring me joy from my time window cleaning:

Most unique meeting - Showering at the gym, would you believe I ended up handing a card to someone I met whilst showering, this did concern Leanne a little.
Cleaning races - When training someone up, once they have the technique, its time to build speed - what better way than a race to the finish.
Dogs - Being cornered and chased out a garden by a 45kg Doberman - Luckily I had my running shoes on that day and a dog treat in my pocket for distraction and some how managed to clear a 6 foot fence … I am still unsure how.
Peek-a-boo - Having a trainee who is easily made jump is always a fun past-time, this became a competition between us both or who could be the most insight and still make the other jump.
More than the eyes need to see - Yes I have had the situation of almost seeing more than I should - but not through windows as would be expected.

Please note ladies and gents, if you are sunbathing those tan lines away and the window cleaning is due - be sure to keep an ear out for there door knock or they may join you in the garden before you realise and cover up!

Milestones That Matter

Over the past decade, we’ve hit some incredible milestones:

Served over 1800 customers
Expanded from a one man band to a strong team of 5
Over 1k followers on social media
Introduced a completely new service (Big Sam The Mowing Man)
Launched a sparkling new website
Even went Viral on TikTok for a community deed.
Leanne passed her Level 4 AAT qualification
Grew a family, got married and moved home (just a couple of personal)

Each achievement is a testament to the hard work, trust, and collaboration that fuels Big Sam's.

We wouldn’t be here without you: our customers, our network, the sharers, and supporters.

Your loyalty, feedback, and encouragement have shaped us in ways we can’t fully express. Whether you’ve been with us since day one or just discovered us recently, thank you for being part of our story.

Big Sam Team: To Alistair, Leanne, Darrel, Ash and James - you are a wonderful team to work with and along-side.

You all share the same enthusiasm and commitment to Big Sam's I could only ever imagine and wish for.

Without all of you we would not be where we are today!

Thank you - for your ongoing support and ambition to grow your area of the business.

Special mentions also go out to our 2 children, Pippa and Bennie - they have both grown as our business has grown. They truly are my motivation in proving to them anything and more is possible if you put your mind to it. They are patient and understanding when we are working late evenings, taking the office with us on holiday, days out and to clubs. Kids who are always keen to get involved and help out where they can: especially when it comes to promotion and photo opportunities.

Looking Ahead

Ten years is not only a proud milestone for us, but it’s also a launchpad. We’re more energized than ever to innovate, grow, and continue making a difference to our customers and communities we service. The next chapter will be about growth, team work, smarter solutions, and staying true to the values that got us here.

Here’s to the next ten years - may they be as good or better than the last!

Yours truly

Big Sam himself

Founder and Owner of Big Sam The Window Man

Founder and Co-owner of Big Sam The Mowing Man